Author: Atwell Philips
Mercedes is recalling 323,000 cars because of a possible stalling problem. The recall includes over 320,000 models from the years 2012 to 2020.
The National Highway Traffic Safety Administration (NHTSA) has assigned the recall with reference 22V-955 to 323,963 models of the ML, last-generation GLE, and last-generation GLE Coupe.
However, according to Mercedes, just 1% of the recalled SUVs have the problem. The recall affects almost all of the lineup’s models from the previous ten years, including AMG’s ML63.
What is the issue?
According to the company, water may get into the trunk and find its way to the spare tire well. This is due to the development of deviation in conjunction with production limitations and probable customer effects when loading and unloading items.
Water can build up to the point where it contacts the fuel pump control unit and stops functioning, which results in an abrupt engine shutdown.
The company is requesting that owners of impacted SUVs keep a watch out for damp carpet in or around the trunk and look for the sound of water splashing about.
Has My Vehicle Been Recalled?
If you are wondering if your Benz is among the 323,000 vehicles that have been recalled by Mercedes, the answer is likely yes. To find out for sure, it’s best to check with your local Mercedes dealership or look up the Vehicle Identification Number (VIN) on the National Highway Traffic Safety Administration website.
The models that have been recalled include:
- 2012-2014 ML550
- 2012-2015 ML350
- 2012-2015 AMG ML63
- 2015 ML250
- 2015 ML400
- 2016 GLE450
- 2016 GLE300
- 2016-2018 GLE350
- 2016-18 GLE550
- 2016-2019 GLE400
- 2017-2019 AMG GLE43
It’s important to note that while the risk of stalling is very real, you can still drive your car as long as you follow recommended guidelines outlined by Mercedes: avoid high speeds and heavy acceleration until you have had your vehicle inspected at a certified dealership. Mercedes is urging all owners of the affected models to take their cars to the nearest authorized dealership for inspection.
Repairs and Solutions
Roll your Mercedes into the service area of a dealership, where technicians will check for water incursion, install a water drain plug, and change the fuel pump if required. The assistance will be provided without charge.
If you have any questions about a particular Benz model, contact your authorized dealer for information and assistance. The service technician will diagnose the issue and determine if the repair is covered under the recall.
Mercedes encourages all customers who are affected by this issue to get their cars repaired as soon as possible to avoid potential issues from developing.
By taking these precautions, you can be sure that your Benz is safe and reliable for many miles ahead. Call Mercedes at 800-367-6372 if you have any additional inquiries.
What Should I Do If My Vehicle Is Affected?
The first thing to do if you think your Benz is among the recalled vehicles is to contact your local dealership. They will be able to check to see if your vehicle is on the list and arrange for necessary repairs if needed
The repair may involve modifying or replacing various electrical components in the engine bay, including wiring harnesses, connectors, and control units.
Depending on your model and level of service coverage, you may also be eligible for a complimentary software update that should address the problem.
It’s important to note that these repairs are voluntary, but they’ll help ensure that your Benz runs like new and be safe out on the roads. So take advantage of this opportunity as soon as possible.
If you’re driving a Mercedes-Benz, it’s important to stay up to date on any recalls that may affect your car. This particular recall involves about 323,000 cars because of a problem that may cause them to stall. So far, there have been no reports of this problem occurring, but it’s important to get your car fixed if it’s on the recall list. Mercedes is offering a complementary fix to the problem, so there’s no reason to wait. Make sure to keep an eye on the Mercedes-Benz website for any updates on this recall, and if you have any questions, don’t hesitate to call their customer service line.